Provider PartnersProvider Partners Consulting
Compliance & Internal Audits

Know Where You Stand Before Your Auditor Does.

Provider Partners NDIS Internal Audit Program

Walk into your mid-term or recertification audit prepared and confident, with us beside you. If you don't pass first time, we reimburse you the cost of your follow-up audit and keep working with you until you pass.*

For registered NDIS providers with a mid-term or recertification audit coming up.

Conditions apply.

500+ NDIS audits. Backgrounds in law, compliance, quality and safeguarding. Former compliance and quality leads at major NDIS providers.

Having The Documents Isn't The Same As Being Ready.

You might have policies in place but be unsure whether they match how your business really runs. Your records may need work, or your staff may not be sure what's expected of them.

With an audit coming, the hard part is knowing what matters, what's missing and where to start.

  • —Do your policies match what happens in practice?
  • —Can your records show how you meet your obligations?
  • —Does your team know the processes they're expected to follow?
  • —Have you fixed the gaps, or just found them?
  • —Will the same gaps be back at your next audit?

You need more than a list of problems. You need the systems behind them fixed.

Depth you can rely on

We've Seen It Before. We Know What Fixes It.

  • More than 500 audits. We've been part of over 500 NDIS audits. There's very little we haven't seen, and we know what auditors look for.
  • Legal and compliance expertise. Our team comes from legal and compliance roles and has carried out quality and safeguarding reviews for major national providers.
  • We've run it from the inside. We've led internal compliance and quality teams at major NDIS providers, so our advice fits how a provider actually runs, not just how the Practice Standards read.
  • We fix the system, not just the paperwork. Most audit findings come from a process that doesn't work. We fix the process behind the gap so it doesn't come back.
  • Built so you don't need us next time. Our goal is to leave you able to manage compliance yourself, so your next audit doesn't need us, or any consultant.

From the providers we've worked with

Don't Take Our Word For It. Take Theirs.

  • “I was ready to give up and throw in the towel on being a BSP and having my own practice before you showed up. I was completely overwhelmed with what I needed to do. And then you came in, very calmly looked at my work, quickly picked up on what was good, what needed some work and then helped me fix it. The audit was smooth no issues identified. To add I gave PPC 2 weeks notice before my audit and they managed to get everything ready in 2 weeks!! Absolute professionals.”

    Connected2U logo
    Stuart Daniels
    Connected2U

  • “Sophie was a gem to work with. She was consistent, reliable always answered the call when I needed her. She was extremely thorough and helped me understand exactly what was needed for my clients, my workers and my business. We worked through each requirement and implemented it together. I now feel much more in control of my business and have a deeper understanding of how it needs to operate from here on out.”

    True Kare logo
    Muna
    True Kare

From review to real support

Gaps Found. Systems Fixed. Team Ready.

  • Know where you stand. We review your business against what your audit will look at, so you know what needs attention before your auditor arrives.
  • Gaps fixed, not just found. We fix the process behind each gap, not just the document, so it doesn't come back next audit.
  • Paperwork that holds up. Use our full set of policies and forms, or keep your own and we'll show you exactly what to improve.
  • Your team knows what to do. Compliance training helps your staff understand their responsibilities and put them into practice every day, so your team can keep things running without outside help.
  • Simpler processes. More organised records. Get 12 months of our practice management software free. Client and worker onboarding, compliance, rostering, invoicing and case notes in one place, so everyday work is simpler and your records stay audit-ready.

You don't need to be a compliance expert. We guide you every step, and by the end your team can keep the business audit-ready on its own. You can pay over time.

Start Early. Give Yourself Time To Prepare.

Start 3 to 4 months before your audit deadline
That's our recommendation, so there's time to review your business, fix what we find and train your team, without a last-minute rush.
We tell you when you're ready
We work to your audit deadline and confirm when you're ready to book your audit.
We stay with you through the result
If you don't pass first time, we reimburse you the cost of your follow-up audit and keep working with you until you pass.*

Conditions apply.

Already Registered. Audit Coming Up.

The Provider Partners NDIS Internal Audit Program is for registered providers with a mid-term or recertification audit coming up.

It's right for you if:

  • You want an internal audit before your external one.
  • You're not sure your policies, records and everyday practice line up.
  • You know there are gaps and want help fixing them.
  • Your team needs compliance training.
  • You want real support, not just a report.
  • You're tired of paying for help every audit cycle.

Starting a new provider business instead? Explore our NDIS Startup Program.

Questions Before Your Audit?

Fix It Once. Be Ready Every Time.

Tell us which audit is coming up, your audit deadline and what you're worried about. We'll talk through your situation and whether the Internal Audit Program is right for you.

Limited spots available each month.